Shipping & Payment Information
Shipping Information
Order Processing Times
- All orders are handled and shipped from our Miami store.
- We process orders Monday through Friday, excluding weekends and holidays.
- Orders are processed within 2-3 business days from the order date and shipped the next business day after processing.
- During peak periods, such as holidays or sale events, processing times may take longer.
Delivery Times
- Once your order is processed, it typically takes 2-5 business days for delivery.
- All products are shipped using priority or express shipping and are insured for added peace of mind.
International and Local Shipping Options
- We currently offer both domestic and international shipping.
- International delivery times and costs may vary depending on the destination.
Shipping Costs
- Shipping costs are calculated at checkout and are based on the shipping address and selected delivery method.
- Free shipping promotions, if applicable, will be reflected at checkout.
Customs, Duties, and Taxes
- Prices on our site are displayed in US Dollars and are tax-free for international orders.
- For international shipments, you may be responsible for any duties, taxes, or customs fees imposed by your local customs office upon receipt of your order.
- Payment of these charges is your responsibility and is not covered by us.
- Please contact your local customs office for further details on potential fees.
- We are not responsible for shipping delays caused by customs clearance.
Returns, Exchanges, and Damaged Items
- If you receive a damaged or defective item, please contact us immediately so we can assist you with an exchange.
- For details on exchanges, please refer to our Returns Policy.
Lost Packages
- All shipments are insured. If your package is lost during transit, please contact us promptly to initiate a claim.
Payment Information
Accepted Payment Methods
We offer secure payment options to ensure a seamless checkout experience:
- Credit Cards: Visa, Mastercard, American Express, Discover
- PayPal
- Other Payment Methods: Apple Pay, Google Pay, or bank transfers.
Payment Requirements and Instructions
- Payments are processed securely, and your payment information is encrypted for your safety.
- All prices are displayed in US Dollars (USD).
- If you experience issues with payment, please contact our support team for assistance.
Refunds for Canceled Orders (upon approval.)
- For canceled orders will be processed to the original payment method within 5-7 business days *of approval.
Contact Us
For further inquiries about shipping or payments, feel free to reach out to us:
We’re here to help make your shopping experience smooth and enjoyable!
