Return Policy
At Yaffa Wigs Miami, we take pride in providing high-quality products and excellent service to our customers. Due to the nature of our products, all sales are final, and we do not offer returns or refunds.
Damages and Issues
- Please inspect your order upon receipt. If your product arrives damaged or defective, you must notify us within 24 hours of delivery to address the issue.
- Contact us at YaffaWigsMiami@gmail.com or call 305-868-6700 with photos and details of the damage or defect.
- Approved claims for damaged or defective items may qualify for an exchange or repair.
Exchanges
- Exchanges are only offered under special circumstances and require prior approval.
- To request an exchange, contact us within 1 day of receiving your order.
- The item must be in its original condition, unworn, unaltered, and with all tags and packaging intact.
- Any item returned without prior approval will not be accepted.
Non-Returnable Items
- Please note that customized products, altered wigs, clearance items, and gift cards are non-returnable and non-exchangeable.
Exceptions and Limitations
- All exchanges are subject to availability.
- We reserve the right to deny an exchange if the item does not meet our return conditions.
Terms and Conditions
For more information on our policies, please refer to our Terms and Conditions page.
Contact Us
If you have any questions or concerns, don’t hesitate to get in touch:
Thank you for understanding our policies and for choosing Yaffa Wigs Miami.
